We are aware of an issue where some customers are experiencing problems accessing Microsoft Excel tool questions within ALEKS assignments. We are actively working with Microsoft’s technical team to resolve this as quickly as possible.
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Our engineering team has upgraded CPU resources and is monitoring the environment to determine if this action improves processing times. Further investigation is underway to identify the root cause of the delay. We will provide additional updates as more information becomes available. Thank you for your patience and understanding.
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The Jira service is paused while we address an API deprecation. Thank you for your patience.
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Monitors
[Umbrella/Secure Connect] Policy Enforcement service is delayed processing globally
Cisco Umbrella
Google Cloud (Not Workspace)
GoToMyPC (Remote Access)
Jira Service Desk (Genesis)
Pearson (NJSLA/Start Strong)
StatusGator