SIMnet will be unavailable during the following times: Maintenance Phase 1: Date: Saturday, November 30th Time: 4:00am-6:00am Central Impacted Services: SIMnet Platform Maintenance Phase 2: Date: Saturday, December 28th Time: 4:00am-6:00am Central (estimated, further timeline refinement after phase 1 expected) Impacted Services: SIMnet Platform We are performing routine maintenance to improve performance, reliability and security. Thank you for your patience and understanding. Sincerely, McGraw Hill Product Team
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Summary: Some ASM collection scan results may be delayed Description: We are experiencing an issue with Mandiant Attack Surface Management. Our engineering team is aware of an issue affecting some customers' collection scan results. These results may be delayed by up to 24 hours, and customers may also notice a temporary change in the reported entity count. Engineers have identified the root cause and are currently implementing a solution. We expect all affected collections to be fully processed within 48 hours. We will provide an update by Thursday, 2024-11-21 17:00 US/Pacific with current details. Diagnosis: Customers may notice delayed collection scan results and a temporary change in the reported entity count. Workaround: None at this time.
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Planned maintenance at 04:00AM EST 11/30/2024
McGraw Hill Education
Some ASM collection scan results may be delayed
Google Cloud (Not Workspace)
GoToMyPC (Remote Access)
Jira Service Desk (Genesis)
Pearson (NJSLA/Start Strong)