We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.
The Jira service is paused while we address an API deprecation. Thank you for your patience.
A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call. Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.
The maintenance is currently in progress.
Monitors
AWS (Security Cameras)
GoToMyPC (Remote Access)
Voice call failures for some India based numbers
Jira Service Desk (Genesis)
Google Cloud (Not Workspace)
Pearson (NJSLA/Start Strong)
StatusGator