We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.
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We are currently experiencing performance issues affecting shared content downloads on Dropbox. Some people may see significantly slower downloads than expected, including delays when downloading small assets. We are working to resolve the issue as quickly as possible. Thank you for your patience.
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**Summary** Network traffic to Google Cloud originating from Delhi, Chennai, Mumbai and surrounding areas is experiencing intermittent periods of elevated latency and possible packet loss. **Description** A fire at a third-party data center facility required an emergency power shutdown of networking equipment, isolating a non-compute local Point of Presence (POP) in Delhi and reducing available network capacity in the metro area. We rerouted significant traffic from the impacted facility in Delhi to address reduced local serving capabilities. As a result, a subset of Hybrid Connectivity and Virtual Private Cloud (VPC) customers may be impacted by the routing changes made to address reduced local, latency-optimized serving capabilities in Delhi. Affected customers may experience intermittent latency spikes due to demand exceeding capacity across Indian metros and regional ISPs. We are investigating additional traffic mitigations and Internet Edge peering augmentation to alleviate the latency issues affecting our customers. We are continuing to work with the ISP partners in the region to mitigate any additional impact from unplanned failures. We will provide our next update by Thursday, 2026-06-11 17:00 PDT. **Symptoms** Customers may experience slightly elevated latency and non-optimal network routing into Google Cloud until the affected facility is fully restored. **Workaround** There is no workaround at this time.
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The Jira service is paused while we address an API deprecation. Thank you for your patience.
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Monitors
Increased Error Rates
AWS (Security Cameras)
Dropbox
Network traffic to Google Cloud originating from Delhi, Chennai, Mumbai and surrounding areas is experiencing intermittent periods of elevated latency and possible packet loss.
Google Cloud (Not Workspace)
GoToMyPC (Remote Access)
McGraw Hill Education
Adobe Creative Cloud
Jamf (iPad Service)
Jira Service Desk (Genesis)
Pearson (NJSLA/Start Strong)
StatusGator