We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.
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The Jira service is paused while we address an API deprecation. Thank you for your patience.
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Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. We will keep you informed with timely updates as progress is made. Thank you for your patience.
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Monitors
Increased Error Rates
AWS (Security Cameras)
Pearson (NJSLA/Start Strong)
Intermittent Issue Affecting MMS Inbound and Outbound Service with Zoom Phone and Zoom Contact Center in United States and Canada Regions.
Zoom
McGraw Hill Education
Adobe Creative Cloud
Google Cloud (Not Workspace)
GoToMyPC (Remote Access)
Jamf (iPad Service)
Jira Service Desk (Genesis)
StatusGator